We’re excited to welcome North Star Holiday Resort into the Tasman Holiday Parks family, now known as Tasman Holiday Parks – North Star.

This acquisition celebrates a new chapter in our shared journey, honouring the legacy of excellence and commitment to guest satisfaction that has been the hallmark of North Star, cultivated with passion by Ian and Diana Beadel over the past four decades.

Nestled in a stunning 10-hectare waterfront location adjacent to the Cudgen Nature Reserve, Tasman Holiday Parks – North Star is a perfect getaway, offering a diverse range of high-quality accommodation and amenities.

Our vision for Tasman Holiday Parks – North Star is to build on this foundation of excellence, enhancing the resort’s facilities and services to create even more memorable experiences for you and your family.

We are committed to investing in the future of the resort, ensuring that it remains a favourite destination for families, offering the perfect blend of relaxation, adventure, and unforgettable memories.

Your existing bookings will remain unchanged, and the friendly, welcoming atmosphere you’ve come to know at North Star will continue to thrive. We’re dedicated to making this transition smooth and ensuring that the values and experiences you cherish remain at the heart of Tasman Holiday Parks – North Star.

We invite you to join us on this exciting journey and look forward to creating new memories with you.

For more information about what’s in store and to keep up with the latest news at Tasman Holiday Parks – North Star, please visit www.tasmanholidayparks.com/au/north-star

FAQs for Guests of North Star Holiday Resort (Now Tasman Holiday Parks – North Star)

1. Where can I find more information about Tasman Holiday Parks – North Star?

For detailed information about the resort, including amenities, booking details, and upcoming enhancements, please visit our website at www.tasmanholidayparks.com/au/north-star

2. Will the resort’s name change affect my existing booking?

No, all existing bookings remain valid. The resort will be renamed as Tasman Holiday Parks – North Star, but this will not impact the details of your booking.

3. Can we expect any immediate changes in the resort’s facilities or services?

While we plan to enhance the resort’s facilities and services over time, immediate changes will be minimal. Guests and visitors can expect to see new signs across the holiday park, updated uniforms for staff, and refreshed stationery and collateral.

We are committed to providing the high-quality experience you expect and will communicate any upcoming enhancements well in advance.

4. Will the rates change due to the new ownership?

All rates are aligned to market demand and reflect our ongoing commitment to providing exceptional value and quality experiences. Guests can access rate information from www.tasmanholidayparks.com/au/north-star

5. What improvements can we look forward to at the holiday park?

Tasman Holiday Parks is excited to invest in the resort, with plans to enhance accommodation, facilities, and guest services over the coming years. Future improvements are currently in the planning stage. Register to receive updates from our website and we’ll keep you up to date on future plans.  

6. Who can I contact for more information about my upcoming stay?

For any inquiries or additional information about your stay, please contact our guest services team at the resort. They are available to assist you with any questions or special requests to ensure a memorable holiday experience. Visit https://tasmanholidayparks.com/au/north-star/contact-us/

7. Who is Tasman Holiday Parks?

Tasman Holiday Parks is a leading owner, developer, and operator of holiday parks across Australia and New Zealand, known for its commitment to quality, guest satisfaction, and sustainable tourism. With a growing portfolio of properties, Tasman Holiday Parks provides exceptional holiday experiences, focusing on family-friendly facilities, outstanding service, and a deep connection to nature.

8. How will Tasman Holiday Parks uphold the legacy of North Star Holiday Resort?

Tasman Holiday Parks is committed to upholding and building upon the legacy of North Star Holiday Resort by maintaining the high standards of quality and service established by the Beadel family, while also introducing new innovations and enhancements to enrich the guest experience.

9. Are there any new activities or amenities planned for the resort?

Yes, Tasman Holiday Parks plans to introduce new activities and amenities to enhance the guest experience. Specific details will be announced as plans are finalised, ensuring that our offerings cater to the diverse interests and needs of our guests.

10. Will there be any changes to the staff at the resort?

The current team at North Star Holiday Resort is a key part of our success, and we have worked with the existing team to provide opportunities for growth and development within the Tasman Holiday Parks family.

11. How can I provide feedback or suggestions about my stay?

We value your feedback and suggestions. Please feel free to share your experience and ideas with our guest services team during your stay, or you can contact us via our website or customer service email after your visit.

12. Will Tasman Holiday Parks introduce any sustainability initiatives at the resort?

Yes, sustainability is a core value for Tasman Holiday Parks, and we are committed to implementing environmentally friendly practices and initiatives at North Star Holiday Resort to ensure we contribute positively to the local ecosystem and community.

13. Can guests expect any changes in the booking process?

The booking process will remain as seamless and user-friendly as always. Any future enhancements to the booking experience will be designed to provide additional convenience and flexibility for our guests.

14. How will the resort engage with the local community under new ownership?

Tasman Holiday Parks is dedicated to fostering strong community ties and will continue to engage with local businesses, participate in community events, and support local initiatives, contributing to the vitality and well-being of the Hastings Point and Tweed region.

15. Are there any exclusive benefits for returning guests?

We appreciate our returning guests and are exploring opportunities to introduce exclusive benefits and loyalty programs. Register to receive updates regarding special offers and rewards for our valued repeat visitors.

16. Will the resort continue to host events and functions?

Absolutely, North Star Holiday Resort will continue to host a variety of events and functions. Tasman Holiday Parks looks forward to enhancing these offerings and providing exceptional venues and services for memorable occasions.

17. Why was North Star Holiday Resort acquired by Tasman Holiday Parks?

North Star Holiday Resort is a high-quality holiday park loved by families across Australia. It is in a beautiful location, with a strong opportunity to grow into the future.

18. How does Tasman Holiday Parks plan to address any concerns or feedback from existing guests following the acquisition?

Tasman Holiday Parks values guest feedback and is committed to addressing any concerns or suggestions in a timely and proactive manner. If you have any feedback or questions please let us know here: https://tasmanholidayparks.com/contact-us/

All future information and updates will be made at https://www.tasmanholidayparks.com/au/north-star