Torquay Palms compendium

Cairns Cool Waters Compendium

Welcome to Tasman Holiday Parks – Cairns Cool Waters

Cradled by rainforest and mountains, our Cool Waters holiday park is a naturally beautiful choice for families and couples seeking the best that Far North Queensland has to offer.

What are your reception hours?

8am – 5pm (subject to change depending on season). There is an emergency mobile number for serious maintenance issues and other urgent issues attached to the front door at reception.

How do I contact emergency services?

Police/ Fire/ Ambulance: Please dial 000.

How do I check out?

We respectfully request that your room be vacated by 10am on the day of departure. Beyond that time, you are welcome to leave your luggage in the reception area if required. For a late check out, please contact reception (fees may apply for a late check out). Please bring your key to reception upon departure. If you are leaving prior to 8am, please use the key deposit box next to the reception door on your way out.

Can I get an Uber to your park?

Yes, Uber operates in our holiday park area.

Do you have laundry facilities at the park?

Laundry facilities are located in the amenities block. The machines use $1 coins and change is available at reception if needed. We also sell washing powder. Any clothing left on washing lines overnight is at your own risk.

Where is the closest supermarket?

There is a Friendly Grocer only a 10 minute walk from the park. There is also Coles and Woolworths 2.5km from the park.

Where is the closest petrol station?

There is a Mobil Service Station only 250m from the park.

Does the park have a swimming pool?

Yes we do! The lush, landscaped surrounds of our onsite saltwater pool and spa will captivate you. Lose yourself in a tropical oasis with sparkling water, adjoining spa, loungers and cute BBQ gazebo.

Does the park have Wi-Fi?

Wi-Fi connection is available for all guests staying in the park; we have a number of hotspots around the park. The password will be given to you during check-in.

Where can I get a first aid kit?

A full first aid kit is available at the reception desk.

Can I ride my bicycle, skateboard or scooter around the park?

Bikes, skateboards and scooters are permitted in the park during daylight hours. Helmets MUST be worn. Please watch out for cars. The speed limit in the park is 10km per hour.

Can I smoke at the park?

For the comfort of future guests, all rooms are strictly no smoking. Please feel free to smoke outside on the verandah or balcony using the ashtrays provided.

Are there crocodiles in the creek?

No, there are no crocs in the creek!

Is your park far from the airport?

No, our park is only a 10 minute drive from the airport. If needed, you can use Uber or contact the local taxi service on 131-008.

Facilities Inclusions List

  • Self-contained cabins
  • Powered sites
  • Swimming pool
  • Free WiFi
  • Reception open daily
  • BBQ facilities
  • Laundry
  • Camp kitchen
  • Dump point
  • Laundry
  • Tour bookings
  • Pet-friendly park
  • Handwash and sanitising stations